FAQ (Frequently Asked Questions)
🛍️ Orders & Shipping
Q: Where do you ship?
A: Currently, Kliket only ships within the United States.
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–7 business days.
Q: Do you offer free shipping?
A: Yes, we offer free standard shipping on all U.S. orders over $50.
Q: Can I track my order?
A: Yes! Once your order ships, you'll receive a tracking number via email to follow your package in real time.
🔁 Returns & Refunds
Q: What’s your return policy?
A: We accept returns within 7 days of delivery. Items must be unused and in their original packaging. To start a return, contact us at support@kliket.com.
Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after we receive and inspect your return.
Q: Can I exchange an item?
A: We don’t currently offer exchanges. If you’d like a different item, please return your original order and place a new one.
🛠️ Products & Support
Q: What kind of gadgets do you sell?
A: Kliket offers a wide range of practical, innovative car gadgets and accessories designed to improve everyday life.
Q: What if my item arrives damaged or defective?
A: If your item is damaged or not working properly, contact us within 7 days of delivery with a photo and description. We'll take care of it.
Q: Do your products come with instructions?
A: Yes, most items include user instructions. For additional help, contact us anytime at support@kliket.com.
💳 Payments & Security
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Q: Is my payment secure?
A: Absolutely. Our store uses encrypted SSL technology to ensure your personal information stays safe.
📦 General Questions
Q: Where is Kliket based?
A: Kliket operates online with fulfillment in the United States to ensure fast, reliable shipping.
Q: How do I contact customer service?
A: Email us at support@kliket.com or use the Contact Us page. Our team usually replies within 24 hours.